SHIPPING & RETURNS

Couriers are shipped from our dispatch unit in New Delhi. Please allow following number of days from receipt of your order.

For domestic: 7 to 14 business days

Order deliveries will be made between 9am to 6pm Monday to Friday.

Goods will need to be signed for upon delivery. If you are not present at the time of delivery, please suggest an alternative i.e a family member, neighbour etc for the same. Urvi Naturals takes no responsibility for goods signed by an alternative person. Urvi Naturals is not responsible for any damage after delivery. Any claims for damages or shortages must be reported to customer service on delivery day. Shipping and handling charges may vary based on product size, packaging, weight and other considerations. The shipping and handling charges are calculated at the time of checkout based on order received and customer will know about this before making payments.

Returns

Due to hygiene concerns our products are non returnable. However if you are not satisfied with the quality of product kindly mail to us at c.care@urvinaturals.com within 7 days of receiving the product and we will look after the same. Customer satisfaction is our topmost priority.

Orders once placed cannot be cancelled and no refunds will be made once an order has been successfully placed on www.urvinaturals.com.

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